Always check with your trust that this is used in your cad system

Letter Severity Resources Response
RED 1 Immediately Life Threatening CFR, Public AED,, Nearest & Quickest Advanced Life Support  

Emergency

 

RED 2 Possibly Life-Threatening CFRr, Nearest & Quickest Advanced Life Support  

Emergency

 

Green 1 Serious NOT Life-Threatening Face to Face Clinical Assessment within 20 minutes  

Emergency

 

Green 2 Serious NOT Life-Threatening Face to Face Clinical Assessment within 30 minutes (Urgent)  

Emergency

 

Green 3 Planned Clinical Telephone Assessment Planned clinical telephone assessment call back within 10 minutes  

Non-Emergency

 

Green 4 Face to Face Clinical Assessment within 60 minutes Transport to Emergency Department within 60 minutes, Urgent Admission (HCP) within 1, 2 or 4 Hours  

Non-Emergency